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PwC projections on AI

By Jiri Karas on May 16, 2019

This resource consists of three analyses prepared by PricewaterhouseCooper (PwC) focusing on the current and future developments in the area of Artificial Intelligence (AI) and its application in various business areas.

The 3 sources are:

  • Perceptions of AI report titled Me: A revolutionary partnership: http://pwcartificialintelligence.com/
  • AI Predictions 2018: https://www.pwc.com/us/en/services/consulting/library/artificial-intelligence-predictions.html
  • PwC’s Global Artificial Intelligence Study titled Sizing the price: https://www.pwc.com/gx/en/issues/data-and-analytics/publications/artificial-intelligence-study.html#explorer

Focus: Current and future perceptions and applications of AI

Scope: The report and infographics cover large scale business application (global, country or industry-level) but also summarize customer-level perceptions of AI.

It’s useful because of: data presenting intersections of employee and customer perceptions of AI – e.g. tasks and life situations where people currently see AI as most desirable. While rather high-level in nature, the information presented serves as useful context and reference for those interested in AI and machine learning as a potential venture area.

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17 Jan Posted on PwC projections on AI

I found the three sources produced by PWC on AI very interesting especially since they were published in 2018 and we are now in a position to evaluate some of these predictions. For one, it seems as if the industry has indeed reacted to consumer perceptions of the technology. Where many felt that the gap between robot and acquaintance would narrow they were still concerned with losing the human touch. Just this month, Samsung (that predicts they will invest 22 billion dollars in AI by 2020) announced a new product called Ballie (the article found here: https://www.cnet.com/news/samsung-ballie-ai-you-may-actually-care-about/ has a tagline of "an AI you may actually care about"). To see a video of Ballie, use this link: https://www.youtube.com/watch?v=c7N5UDZX7TQ. I think this is a smart move by the industry as acceptance of the technology will fuel the AI industry to grow and gain the trust of consumers and what better way to do that than to be able to create an emotional relationship with the technology? In essence they are trying to leverage our need for "connection" in order to grow the market.

17 Jan
1 Thumbs Up!
Carla Pretorius @cp101

I found the three sources produced by PWC on AI very interesting especially since they were published in 2018 and we are now in a position to evaluate some of these predictions. For one, it seems as if the industry has indeed reacted to consumer perceptions of the technology. Where many felt that the gap between robot and acquaintance would narrow they were still concerned with losing the human touch. Just this month, Samsung (that predicts they will invest 22 billion dollars in AI by 2020) announced a new product called Ballie (the article found here: https://www.cnet.com/news/samsung-ballie-ai-you-may-actually-care-about/ has a tagline of "an AI you may actually care about"). To see a video of Ballie, use this link: https://www.youtube.com/watch?v=c7N5UDZX7TQ. I think this is a smart move by the industry as acceptance of the technology will fuel the AI industry to grow and gain the trust of consumers and what better way to do that than to be able to create an emotional relationship with the technology? In essence they are trying to leverage our need for "connection" in order to grow the market.

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15 Jan Posted on PwC projections on AI

What I find most interesting about this exercise, and this particular set of PwC projections is how emerging learning technologies have the capacity to shift the landscape of our current and future workforce. As an educator, I feel this information is pertinent to us because we can then accurately tailor our curricula to effectively prepare our students for a job market that currently does not exist. Consider Jiri's second source "AI Predictions 2018" - It ranks the practical impact of future AI technologies in certain industries. Healthcare and Automotive industries top that list for what I would imagine to be obvious reasons (ie - former being analyzing patient health data while the latter embodying autonomous driving). On the other hand, I was surprised to see the Manufacturing Industry ranked lower than most. I imagined this would be one of the primary industries where many current technologies would become obsolete due to the transition to AI technologies.

15 Jan
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carlo trentadue @ctrent32

What I find most interesting about this exercise, and this particular set of PwC projections is how emerging learning technologies have the capacity to shift the landscape of our current and future workforce. As an educator, I feel this information is pertinent to us because we can then accurately tailor our curricula to effectively prepare our students for a job market that currently does not exist. Consider Jiri's second source "AI Predictions 2018" - It ranks the practical impact of future AI technologies in certain industries. Healthcare and Automotive industries top that list for what I would imagine to be obvious reasons (ie - former being analyzing patient health data while the latter embodying autonomous driving). On the other hand, I was surprised to see the Manufacturing Industry ranked lower than most. I imagined this would be one of the primary industries where many current technologies would become obsolete due to the transition to AI technologies.

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18 May Posted on PwC projections on AI

Hi Jiri - thanks for sharing the PwC materials. In reading and exploring the Global AI Study, I liked the interactions as a means to explore the data. I was a bit surprised that education didn't make it as one of the sectors that they presented/considered. The other links did have some connections back to learning - touching upon AI as Tutor or as a Teacher. I'd like to think that AI will be helpful in finding "good" content. As we get more and more content available to us, it becomes increasingly more difficult to find the content that would be most helpful (and/or interesting). I imaging that AI will help me to find content I would expect to like/need and also to help me discover new content that is somehow related, but would take significant effort/insight to find.

18 May
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lee @leemet16

Hi Jiri - thanks for sharing the PwC materials. In reading and exploring the Global AI Study, I liked the interactions as a means to explore the data. I was a bit surprised that education didn't make it as one of the sectors that they presented/considered. The other links did have some connections back to learning - touching upon AI as Tutor or as a Teacher. I'd like to think that AI will be helpful in finding "good" content. As we get more and more content available to us, it becomes increasingly more difficult to find the content that would be most helpful (and/or interesting). I imaging that AI will help me to find content I would expect to like/need and also to help me discover new content that is somehow related, but would take significant effort/insight to find.

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